At Southmane, we aim to deliver your gaming cards quickly, reliably, and at no extra cost to you. That’s why we offer free shipping on all orders, with no minimum spend required.

1. Free Shipping

• All orders qualify for free standard shipping within the United Kingdom.

• No shipping fees, hidden charges, or handling costs — ever.

2. Order Processing

• Orders are processed within 1–2 business days.

• You will receive a confirmation email once your order is dispatched.

3. Delivery Time

• Standard delivery typically takes 2–5 business days after dispatch.

• We use trusted UK carriers such as Royal Mail and Hermes.

• Delivery times may vary during public holidays or busy periods.

4. Tracking Information

• Tracking may be provided for certain orders, depending on the shipping method.

• If tracking is available, it will be sent to your email once your order has shipped.

5. Delivery Area

• We currently ship to addresses within the United Kingdom only.

• We do not offer international shipping at this time.

6. Delivery Issues

• If your order has not arrived within 7 business days, please contact us at support@southmane.co.uk so we can investigate and assist.

• If your package is lost or arrives damaged, notify us within 48 hours of receipt for a replacement or refund.

7. Incorrect Address or Missed Delivery

• Please ensure your shipping address is correct at checkout.

• Southmane is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Contact Us

If you have any questions about our Shipping Policy, feel free to reach out:

📧 Email: support@southmane.co.uk